Due to the nature of our products being a baked consumable good we are unable to honour any return requests at the moment.
If an exception is needed to be made, please Contact Us with your order number and details about the product and we will respond as quickly as possible.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Please be reminded that we are a small bakery and while we keep busy baking biscuits everyday, we do not keep inventory on hand to ensure the freshest product possible. What this means to you as a customer, is that you can expect to receive your order approximately 5-10 business days from when the order is placed. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.